Timing belt kit with pulleys and tensioners, isolated on a transparent background.
Spare Parts

and Consumables Warehouse

We offer spare parts and consumables for all machines in the Otinus portfolio as well as for peripheral equipment. Whether you operate plasma cutting machines, press brakes, lasers, or auxiliary systems, we provide a complete parts inventory that ensures uninterrupted operation and maximum efficiency of your production line. You don’t need to worry about compatibility — we supply only original spare parts and top-quality consumables.

Quality and Reliability Guarantee

Using original spare parts and consumables extends machine lifespan, ensures precision, and minimizes the risk of failures. At Otinus, we supply components from trusted manufacturers, providing confidence in quality and compliance with required standards. We offer professional support in selecting the right parts, and our service department provides expert installation and replacement — so your production runs without disruption.
  • High Availability

    Thousands of products in stock with immediate shipping options to minimize downtime and secure production continuity.

  • Experience and Credibility

    We have built our expert position over the years, confirmed by hundreds of companies using our services.

  • Flexibility

    We assist in selecting substitutes for older machine models and handle special orders.

  • Attractive Terms

    Transparent pricing, volume discounts, and free shipping above a defined order value.

  • Safety

    As an authorized distributor, we supply only original and certified products.

Delivery driver holding a package in front of a van loaded with cardboard boxes.

Fast and Convenient Delivery

Thanks to extensive warehouse stock, we process orders almost immediately. After placing an order, products reach you in the shortest possible time, and for larger purchases we cover shipping costs. We offer various payment and delivery options tailored to customer preferences.

Frequently Asked Questions

What is the procedure for reporting a malfunction?

Our service department provides telephone support from Monday to Friday, from 7:30 a.m. to 3:30 p.m.
Each malfunction should be reported via the service portal. We also accept reports by email at: serwis@otinus.com.

Is remote diagnosis and repair of a malfunction possible?

The first stage of every service procedure is an attempt to resolve the reported issue remotely. Our team of technical advisors analyzes the situation and, if necessary, connects remotely to your machine to restore full functionality as quickly as possible.

When and how is the machine inspection carried out?

The machine inspection is performed once a year, after reaching a specified number of operating hours, or at the customer’s request. Our service team contacts you in advance to remind you of the upcoming inspection date.
The inspection is carried out on site by an OTINUS technician, in accordance with a precisely prepared checklist. After the visit, you will receive a comprehensive inspection report, including all observations and recommendations for further operation of the machine.

How long does it take to resolve the issue?

The time needed to fix the malfunction depends on the type of problem. Our technicians will contact you, carry out an initial diagnosis of the cause, and indicate the necessary corrective actions. At every stage, we inform you of the expected repair time.

Additionally, our internal system allows you to view the status of the service request and immediately notifies you of any change or update.

How can I order consumable or spare parts?

OTINUS runs a dedicated store that accepts and processes orders for parts and accessories. After specifying your requirements, orders can be placed directly by email at info@otinus.com or by phone at +1 630-302-1532.